Key Responsibilities:

• Monitor comments, messages, and mentions across social platforms (Instagram, Twitter/X, TikTok, Snapchat, etc.).
• Respond to community inquiries in a timely and brand-aligned tone of voice.
• Flag crisis issues or complaints and coordinate with client teams to resolve them.
• Report on audience sentiment, recurring feedback, and engagement trends.
• Ensure all Arabic communication is aligned with Saudi dialect and cultural sensitivities.

Requirements:

• 2+ years in social media moderation or community management.
• Native-level Arabic (Saudi dialect required); English proficiency preferred.
• Understanding of Saudi culture, internet trends, and audience behavior.
• Able to work flexible hours, including weekends and holidays if needed.
• Familiar with Meta Business Suite, Sprinklr, or similar tools.

Job Category: digital marketing

Job Type: Full Time

Job Location: Shiekh Zayed